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Bib Pick-Up

• Thursday, December 3 & 4, 2020 from 10 am to 7 pm at the St. Charles Fleet Feet Store, located at 3813 Mexico Road  St. Charles, MO 63303.
• Race Day (12/05/20)  from 7:00 am to 8:30 am behind the Greater St. Charles Convention and Visitors Bureau (Tourism Center), located at 230 S. Main Street at the corner of First Capitol and Main.

Frequently Asked Questions

Can I pay for my registration by check or credit card during packet pick up? 
This year race registrations will be taken electronically through Fleet Feet and the RaceRoster website. Racers have the option to pay online with a credit card at the time of registration or coming by the Chamber office and paying with check or cash. Those participants who choose to pay by check will not need to pay the credit card processing fee. Bib numbers will be generated for racers who have submitted payment when they arrive at bib pick up.  Those who register and choose to pay by check, will have their registration on "hold" until payment is made. A registration on hold does not guarantee you a shirt delivered on time or a medal - it's all based on when you make your payment in full.

** For those registering during our Early Bird Special and paying via Check / Cash - your registration fees MUST be paid in full before 7/11/2020.  Those registrations still outstanding will be voided and removed from the system.  You will then need to re-register at the current pricing.

Can someone else pick up my packet for me?
This year, we will not be holding packet pick up, but bib assignments / pick up.  For those who register and pay in full before November 10th, your selected shirt and size will be shipped directly to the address provided on your registration.  You will only need to show up to Fleet Feet to pick up your bibs.  You MAY pick up bibs for others in your group.
 
Where do we park?
There are several parking lots available to park in including the City’s free parking garage located at 2nd Street and Morgan, the Boathouse parking lot, located at the corner of Boone’s Lick Road and Riverside Drive, and the AT&T lot located at Clark and 2nd Street and the Foundry Art Centre parking lot located at the intersection of North Main Street and Riverside Drive. Street parking on Riverside Drive and Main Street will NOT be allowed. Also, there will be no parking in the public parking lots between First Capitol Drive and Boone's Lick Road
 
Can I register on race morning?
Yes, we will be accepting registrations on the day of the run this year. WE WILL NOT HAVE ANY SHIRTS / MEDALS available on race morning.  If you register late for the race, the shirts and medal (if we have available) will be shipped directly to your home.  The cost to register on race day is $45 for the 5K run and $40 for the 1-Mile Walk. 
 
Can I exchange my shirt size?
Nope, we won't be ordering any extra shirts.  Make sure you select your size and design with care.

Are strollers allowed?
Strollers are allowed, but at the back of the pack.
 
Are dogs allowed?
Pets are not allowed in Frontier Park during Special Events and Festivals per city ordinance.
 
Can I pick up my bib on race morning?
Bibs are available for pick up from 6:30 am to 8:00 am behind the Convention and Visitor’s bureau, located at 230 S. Main Street in Historic St. Charles.
 
I missed the awards ceremony, but won an award.  How can I obtain my award?
You can call the offices of the Greater St. Charles County Chamber of Commerce the following week.  We will not be mailing awards, so you'll need to make arrangements to come by our office to pick up.  The phone number is 636-946-0633.

What are your criteria for canceling the race?
By definition, all unforeseeable events or occurrences that may affect the Santa’s North Pole Dash cannot be succinctly defined. GSTCCC acknowledges that its events are in East Central Missouri where cold and icy days are common in the winter. As such, the Santa’s North Pole Dash generally shall occur come rain, snow or shine because GSTCCC understands the training and expense participants have invested in competing in our race and training.
 
Can I get a refund?
If you decide not to participate or the race is cancelled,  GSTCCC will not provide refunds to participants, sponsors, vendors, or others who have expended funds on the race. The Santa’s North Pole Dash requires an extensive amount of planning and pre-event expenses that include proper permitting, course control, and the purchase of food and beverages, shirts, and race awards. 

Can the event be delayed or postponed due to inclement weather?
It is not possible for us to delay or postpone our race by even an hour or two.  The goal of the Santa’s North Pole Dash is for our athletes to participate in our run and stay in the historic district to enjoy the fine dining and shopping venues available during the holiday season.  We cannot hamper the small business owners in Historic St. Charles by closing down the streets during their busiest retail season to conduct our race.